Legal

Terms of Service

Effective date: June 2, 2026

These Terms of Service (“Terms”) govern your access to and use of the Porch platform, located at getporch.app (the “Service”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. Eligibility

You must be at least 13 years old to use the Service. By creating an account, you represent and warrant that (a) you are at least 13 years of age, (b) you have the legal capacity to enter into a binding agreement, and (c) your use of the Service does not violate any applicable law or regulation. If you are between 13 and 18 years old, your parent or legal guardian must also agree to these Terms.

2. Your Account

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must notify us immediately at legal@getporch.app of any unauthorized use of your account. Porch is not liable for any loss or damage arising from your failure to safeguard your credentials.

You may not create an account on behalf of someone else without their express authorization. Accounts are non-transferable.

3. License to Use the Service

Subject to your compliance with these Terms, Porch grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal or internal business purposes. This license does not include the right to sublicense, resell, or commercially exploit the Service.

4. Your Content

“Your Content” means any HTML, CSS, JavaScript, images, data, or other files you upload or deploy through the Service. You retain full ownership of Your Content. By uploading Your Content to Porch, you grant Porch a worldwide, royalty-free, non-exclusive license to host, store, transmit, and display Your Content solely for the purpose of operating the Service and delivering it to your designated visitors.

You represent and warrant that: (a) you own or have all necessary rights to Your Content and to grant the license above; (b) Your Content does not infringe the intellectual property rights, privacy rights, or other rights of any third party; and (c) Your Content complies with our Acceptable Use Policy and all applicable laws.

Porch does not pre-screen Your Content and is not responsible for any content hosted on the Service. We reserve the right to remove any content that violates these Terms or our Acceptable Use Policy, at our sole discretion.

5. Acceptable Use

Your use of the Service is subject to our Acceptable Use Policy, which is incorporated into these Terms by reference. Violations of the Acceptable Use Policy may result in immediate suspension or termination of your account.

6. Subscriptions and Billing

Plans. Porch offers a free tier and paid subscription plans (“Porch Plus” and “Porch Max”). Current pricing and plan features are described on our Pricing page and are subject to change with notice.

Auto-Renewal. Paid subscriptions automatically renew at the end of each billing period (monthly or annual) at the then-current price unless you cancel before the renewal date. By subscribing, you authorize Porch to charge your payment method on a recurring basis. You can cancel at any time from your billing settings.

Cancellation. If you cancel a paid subscription, you retain access to paid features through the end of the current billing period. Your account then reverts to the free tier. Cancellation does not entitle you to a refund for any unused portion of a billing period.

Refunds. All subscription fees are non-refundable, except as required by applicable law or at Porch's sole discretion. If you believe you were charged in error, contact us at legal@getporch.app within 30 days of the charge.

Downgrades and Limits. If you downgrade to a lower-tier plan and your current usage exceeds the limits of the new plan, you will need to delete Porches until you are within the new limits. Porch will not automatically delete your content; however, Porches over the limit will be hidden from visitors until you resolve the overage.

Taxes.Prices may be exclusive of applicable taxes. You are responsible for all taxes, levies, or duties imposed by taxing authorities, excluding taxes on Porch's net income.

7. Intellectual Property

The Service, including its software, design, trademarks, and content (excluding Your Content), is the exclusive property of Porch and its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

The Porch name, logo, and wordmark are trademarks of Porch. You may not use our trademarks without our prior written permission.

8. DMCA and Copyright

Porch respects intellectual property rights and expects users to do the same. If you believe that content hosted on the Service infringes your copyright, please review our DMCA Policy for instructions on submitting a takedown notice. We will respond to valid notices in accordance with the Digital Millennium Copyright Act (17 U.S.C. § 512).

9. Privacy

Your use of the Service is subject to our Privacy Policy, which describes how we collect, use, and share information about you. By using the Service, you consent to the data practices described in the Privacy Policy.

10. Third-Party Services

The Service integrates with third-party services including Clerk (authentication), Stripe (payments), Cloudflare (hosting), Vercel (infrastructure), Resend (email), and others. Your use of these third-party services is subject to their respective terms and privacy policies. Porch is not responsible for the practices of third-party services.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. PORCH DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PORCH AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND LICENSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, PORCH'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO PORCH IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS ($100).

Some jurisdictions do not allow the exclusion of certain warranties or the limitation of liability for certain types of damages, so some of the above limitations may not apply to you.

13. Indemnification

You agree to defend, indemnify, and hold harmless Porch and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your access to or use of the Service; (b) Your Content; (c) your violation of these Terms; or (d) your violation of any third-party rights.

14. Termination

You may stop using the Service and delete your account at any time. Porch may suspend or terminate your account at any time, with or without notice, for any reason, including if we believe you have violated these Terms or our Acceptable Use Policy.

Upon termination, your license to use the Service ends immediately. Sections of these Terms that by their nature should survive termination will survive, including Sections 4 (Your Content — license grant ends, representations survive), 7, 11, 12, 13, and 16.

15. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Delaware for any disputes arising out of or relating to these Terms or the Service, except as provided in Section 16.

16. Dispute Resolution and Arbitration

Informal Resolution. Before filing a formal dispute, you agree to contact us at legal@getporch.app and attempt to resolve the dispute informally. Most disputes can be resolved this way within 30 days.

Binding Arbitration.If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these Terms or the Service (excluding claims for injunctive or other equitable relief) shall be settled by binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules. The arbitration will be conducted in English. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class Action Waiver. You agree that any arbitration or proceeding shall be limited to the dispute between you and Porch individually. You waive any right to participate in a class action lawsuit or class-wide arbitration.

Exceptions. Nothing in this section prevents either party from seeking emergency injunctive relief from a court to prevent irreparable harm pending arbitration.

17. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms.

18. Contact

Questions about these Terms? Contact us at legal@getporch.app.

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